Let’s Revisit Online Reviews for Dentists
This week, I helped a client respond to a bad review on Google Places. You see, if you get a bad review, YOU can’t take it down. Only the author can remove it. If you don’t know who the author is, you...
View ArticleYelp! Important to SEO for Dentists
Yep. I’m changing my opinion of Yelp! Recently, we encountered a little flutter of negative reviews on Yelp, from people claiming to be clients. All of the bad reviews came within a few days of each...
View ArticleReduce Your Risk for Bad Reviews from Dental Patients
This article isn’t about reputation management, Yelp!, or choosing verbiage to respond to negative patient reviews. Instead, I want to discuss how your team members’ words and actions are interpreted...
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